These Terms of Use ("Terms" or "Agreement") govern your access to and use of the website itsec-pro.com (the "Site"), which is owned and operated by the business responsible for providing the Site (the "operator," "we," "us," or "our").
By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Site.
Headings are provided for convenience only and do not affect interpretation.
1.1. The Site is operated to provide information regarding IT security, high-availability (HA) infrastructure, virtualization (VM) and backup solutions, as well as professional training and consulting services, and to enable the purchase of related physical goods, digital products, and services (collectively, "Products").
1.2. These Terms apply to your use of the Site, any purchases made through or in connection with the Site, and the relationship between visitors, customers, and the operator.
1.3. By using the Site, you agree to be bound by these Terms.
1.4. Any purchases or account access (if provided) are personal and non-transferable unless expressly agreed in writing by the operator.
2.1. The Site provides information, contact options (including forms), purchasing options, and access to Products.
2.2. Personal data may be collected automatically (e.g., server log data, cookies) or voluntarily (e.g., via contact forms or during checkout) as described in our Privacy Policy. Our Privacy Policy forms an integral part of these Terms and is available on the Site.
3.1. If registration or account creation is required to access certain Products or services, you must provide accurate, complete, and up-to-date information and keep such information current.
3.2. Registration is optional unless expressly stated as required for a particular Product or service.
4.1. We may update, modify, suspend, or discontinue the Site (in whole or in part) at any time.
4.2. Certain services offered through the Site may depend on third-party providers. We are not responsible for the performance, reliability, or availability of third-party services.
4.3. Access to digital products may require an internet connection and compatible devices. Access to physical goods depends on shipping conditions. These factors are outside our control.
4.4. We are not responsible for delays, interruptions, or failures caused by events beyond our reasonable control.
4.5. Technical issues may occur. To the extent permitted by law, we are not responsible for losses resulting from such issues.
4.6. The Site and all Products are provided "as is" and "as available," without warranties of any kind, except where required by mandatory law.
4.7. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site or Products.
5.1. All content on the Site, including text, graphics, images, audio, video, design elements, software, documentation, training materials, and other materials, is owned by or licensed to the operator and is protected by applicable intellectual property laws.
5.2. You may not copy, reproduce, distribute, publish, display, modify, transmit, or create derivative works from any content on the Site without our prior written permission, except to the extent permitted by mandatory law.
5.3. Unauthorized use may result in civil and/or criminal liability.
6.1. The Site and Products may include general information, educational materials, templates, examples, and guidance relating to IT security, high availability, virtualization, backup strategies, infrastructure design, and related topics.
6.2. Such information is provided for general informational purposes only and does not constitute legal advice, binding security guarantees, certification, or a substitute for an individualized professional assessment.
6.3. You remain solely responsible for assessing the suitability, implementation, configuration, operation, monitoring, and compliance of any measures applied in your environment and for obtaining appropriate professional advice where necessary.
6.4. We are not responsible for decisions or actions taken based on content found on the Site or in the Products.
7.1. To the fullest extent permitted by law, we are not liable for:
7.2. Where liability is established in connection with a purchased Product, our total aggregate liability shall not exceed the amount paid for that specific Product, except where mandatory law provides otherwise.
8.1. The Site may include external links, embedded content, analytics tools, marketing technologies, payment processors, or other third-party services.
8.2. We are not responsible for third-party content, performance, accessibility, privacy practices, or security. Third parties process personal data under their own terms and policies unless acting as our processor under a data processing agreement.
8.3. Use of third-party services is at your own risk.
9.1. You must maintain the confidentiality of your login credentials and are responsible for all activity that occurs under your account.
9.2. Any unauthorized access or suspected breach must be reported to us without undue delay using the contact details provided on the Site.
9.3. We may suspend or terminate account access if misuse, fraud, or violations of these Terms are suspected or identified.
10.1. We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, war, government actions, strikes, network or power outages, and emergencies.
(Applies to physical goods, digital products, and services)
11.1. Purchases made through or related to the Site may include physical goods, digital products, online content, subscriptions, training, consulting, and other services.
11.2. Prices displayed on the Site include applicable taxes unless stated otherwise.
11.3. Prices, Products, and offerings may change without prior notice.
11.4. Payment may be processed on the Site or via external systems. You must provide accurate billing and contact information.
11.5. Delivery:
11.6. Risk of loss for physical goods transfers to you once the item is handed to the shipping provider, unless otherwise required by mandatory consumer protection law.
11.7. If a Product becomes unavailable after purchase, you will be notified and either refunded or offered an alternative, as required by law.
12.1. Cancellations, returns, and refunds are handled in accordance with applicable consumer protection laws.
12.2. Where no specific legal requirements apply, the following general terms apply:
Digital Products
Cancellation is allowed within 14 days if the product has not been accessed, downloaded, or used, and to the extent that mandatory law does not provide otherwise (including any rules for digital content and the loss of the right of withdrawal upon commencement of performance with consent, where applicable).
Physical Goods
Cancellation is allowed within 14 days of receiving the item, provided it is unused and in its original condition.
Return shipping may be your responsibility unless otherwise required by law.
Defective or incorrect goods will be replaced or refunded according to applicable legal obligations.
Services
Cancellation is allowed within 14 days unless the service has already begun or been completed, subject to any applicable legal rules (including those related to express request to begin performance during the withdrawal period, where applicable).
12.3. Refunds will be issued using the original payment method unless otherwise required by law.
You agree to:
We may suspend or terminate access to the Site and/or cancel orders where permitted by law if:
These Terms are governed by the laws applicable in the jurisdiction where the operator is established, unless otherwise required by mandatory law (including applicable consumer protection provisions).
Disputes shall be subject to the competent courts of that jurisdiction, unless mandatory law provides otherwise.
16.1. Relationship to Privacy Policy. The processing of personal data in connection with the Site and Products is described in our Privacy Policy (including information on purposes, legal bases under GDPR/DSGVO, recipients, transfers, retention periods, and your rights). Where these Terms reference personal data processing, the Privacy Policy shall prevail in case of conflict.
16.2. Contact forms and communications. If you contact us (e.g., via form, email, or phone), we will process the personal data you provide solely for the purpose of handling and responding to your inquiry and for related follow-up, in accordance with our Privacy Policy and applicable data protection law.
16.3. Purchases and service delivery. Where you purchase Products, we will process personal data necessary to conclude and perform the contract (including invoicing, payment processing, and delivery). Payment and shipping providers may receive the data necessary to perform their services.
16.4. Security. We implement appropriate technical and organizational measures to protect personal data. However, no system can be guaranteed to be completely secure. You are responsible for securing your own devices, credentials, and networks.
16.5. Data Processing Agreements. Where required under GDPR/DSGVO, we use service providers as processors under Article 28 GDPR/DSGVO and conclude appropriate data processing agreements.
16.6. International transfers. If personal data is transferred outside the EEA/UK/Switzerland (as applicable), such transfers will be carried out in accordance with GDPR/DSGVO requirements (e.g., adequacy decision, Standard Contractual Clauses, and/or other appropriate safeguards), as further described in the Privacy Policy.
16.7. Data subject rights. Where GDPR/DSGVO applies, you may have rights including access, rectification, erasure, restriction, portability, and objection, as well as the right to withdraw consent at any time (where processing is based on consent) and the right to lodge a complaint with a supervisory authority. Details and how to exercise these rights are set out in the Privacy Policy.
17.1. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17.2. We may assign or transfer our rights and obligations under these Terms to third parties, to the extent permitted by law.
17.3. These Terms constitute the entire agreement between you and us regarding your use of the Site and supersede any prior or contemporaneous understandings on that subject matter.
17.4. For inquiries, please use the contact details provided on the Site’s contact page.